Privacy policy

Privacy Policy – Souq Al Arabia

At Souq Al Arabia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website and purchase our products.

1. Information We Collect
When you visit our website or place an order, we may collect the following information:

• Full name

• Phone number

• Email address

• Shipping and billing address

• Order and transaction details

• Device information such as IP address and browser type

2. How We Use Your Information
Your information is used for the following purposes:

• To process and confirm your orders

• To arrange shipping and delivery

• To provide customer support

• To improve our website and services

• To prevent fraud and ensure secure transactions

3. Dropshipping Business Model
Souq Al Arabia operates as a dropshipping store. This means that some products listed on our website are supplied and shipped directly by third-party suppliers or fulfillment partners.

When you place an order, the necessary information such as your name, phone number, and shipping address may be shared with these suppliers and shipping companies only for the purpose of processing and delivering your order.

4. Sharing Your Information
We may share your information with trusted third parties including:

• Product suppliers and dropshipping partners

• Shipping and courier companies

• Payment processing providers

• Website and security service providers

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Cookies and Website Tracking
Our website may use cookies or similar technologies to:

• Improve website performance

• Understand how visitors use our website

• Remember user preferences

You can disable cookies through your browser settings if you prefer.

7. Your Rights
You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

To make such requests, please contact us using the details below.

8. Changes to This Privacy Policy
Souq Al Arabia reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

9. Contact Information
If you have any questions about this Privacy Policy, please contact us:

Email: [Souqalarabia12@gmail.com]
Store Name: Souq Al Arabia